Site policy

Information and Services Policy – His Highness Company

Information and Data: We continuously update the site's data and content to ensure that accurate and reliable information is displayed to all our users.

Electronic payment

We provide several electronic payment options in cooperation with Saudi banks and licensed companies, with a full commitment to protecting the confidentiality and security of user data during payment transactions.

Services

We offer licensed and guaranteed services and products to ensure your comfort and satisfaction. You can modify or cancel your orders and receive a full refund if the product or service does not match what was displayed on the website at the time of order.

Privacy and confidentiality

We are committed to protecting your privacy and the confidentiality of your personal data, and we will not disclose it unless required by law or to defend the rights of the site or its beneficiaries.

Data required for transactions

If any personal information is required to process orders or contact you, it will be requested with your voluntary consent. We are committed to not selling your data to any third party for marketing purposes without your prior consent, but we may use your data collectively for research or statistical purposes without identifying you.

Cancellation and Refund Policy

The cancellation and return policy is implemented in accordance with the regulations of the Saudi Ministry of Commerce:

• If the shipment is created and partially processed by the seller, the shipping and bank charges are deducted and the remaining balance is refunded.
• If the shipment is created and not processed by the seller, only the bank fees are deducted and the remaining balance is refunded.
• If the shipment has been processed and sent to your address, the order cannot be cancelled or refunded unless the product differs from what was agreed upon.